Our all dresses can be caustom made, so if you want to use your real measurements,Please follow the
measurement instruction below, and measure yourself carefully.
|Size unit: centimeters or inch|
|1.Full Bust = ?|
|2.Waist = ?|
|3.Hips = ?|
|4.upper bust = ?|
|5.under bust = ?|
|6.Nipple to Nipple = ?|
|7.Shoulder to Shoulder = ?|
|8.Length shoulder to bust = ?|
|9.Front Length Shoulder to Waist = ?|
|10.Outer Leg = (from waist to floor with your shoes on)|
|11.Height = (from the top? to floor without shoes)|
|12.Dress color = ?|
Accessory: The dress doesn’t include any accessory, such as wedding veil, gloves, etc. in original picture.
Color difference: Computer screens have chromatic aberration, especially between CRT and LCD
Accuracy: Tailors are not machine so we can make the dress 95%-99% the same as pics
Payment: Only full payment can we start making the dress
Measurements: Please find the local tailor to help you take the measurements
Production time: Usually it takes us 10-15 working days to make one dress
MOQ: Only one piece
Suzhou Wedding Dress Factory is located in Suzhou, the company is operating a wedding, bridal boutique,
fashion wedding dress fashion wholesale distribution products such as the production of custom manufacturers.
Company’s wedding dress selling consumer markets. Products among consumers enjoy a higher status,
with many retailers and agents to establish a long-term stable cooperative relations.
Angel Limited production and distribution of wedding dress wedding dress variety,
reasonable prices. Strength of the company, credit, keep the contract, to ensure product quality,
operating characteristics of many varieties and the principle of small profits, our customers prefer.
—-Suzhou Wedding Dress Co., Ltd.
–Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
–The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund. For dresses, you also need to pay 30% total amount of order as restock fee.
–We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
–It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
–Return shipping charges will be the buyer’s responsibility.
Exchanges are only allowed for the items which are defective, wrongly shipped or damaged upon receipt. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.
3. Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn to the local tailor for the adjustment, which is easier and more convenient.
4. Procedures of Return and Get Refund
–Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong size or quality issue.
–We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded.
–After the returned item by you is received, we will refund you in 3 to 7 working days by T/T. Rush order fee and the shipping cost you paid before is non-refundable.
1.We do our best to make your online purchase as pleasant as possible, if you have any concerns
please do not hesitate to contact us as we truly want every customer to be a satisfied customer!
2.It would be highly appreciated if you could leave us a positive feedback,
which will be a great encouragement for us!!
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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